Privacy Policy – 79999 Bangladesh Platform

01 Introduction

This Privacy Policy applies to all users of the 79999 platform, including the website at 79999.live and any associated mobile applications. 79999 is the data controller responsible for the personal information collected through the platform. We are committed to handling your data with care, transparency, and respect.

When you register at 79999, make a deposit, place a bet, or simply browse the platform, you share certain information with us. This policy explains what that information is, why we need it, and how we keep it safe. We have written this policy in plain language because we want every player — whether you are new to online betting or a long-time user — to understand exactly how your data is handled at 79999.

By using the 79999 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, you should not use the platform. If you have any questions at any point, our support team is available 24/7 and happy to help.

02 Data We Collect

79999 collects the following categories of personal data from users of the platform:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Collect Your Data

79999 collects personal data through the following methods:

• Direct interactions: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or responding to a survey or promotion.
• Automated technologies: Data collected automatically when you use the platform, including cookies, log files, and similar tracking technologies that record your IP address, device information, and browsing behaviour on 79999.
• Third-party sources: Data received from payment processors (bKash, Nagad, Rocket) to verify transactions, and from identity verification providers used during the KYC process.
• Game providers: Data related to your gaming activity may be shared with 79999 by our game providers, including Playtech, to support platform operations and responsible gaming monitoring.

04 How We Use Your Data

79999 uses your personal data for the following purposes:

• To create and manage your 79999 account, including verifying your identity and age during registration.
• To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
• To provide access to sports betting, live casino games, and all other services available on the 79999 platform.
• To detect and prevent fraud, money laundering, and other prohibited activities on the platform.
• To comply with legal and regulatory obligations, including anti-money laundering (AML) requirements and responsible gaming regulations.
• To send you important account-related communications, such as deposit confirmations, withdrawal updates, and security alerts.
• To send you promotional offers and bonus information, where you have opted in to receive marketing communications. You can opt out at any time.
• To monitor your gaming activity for responsible gaming purposes and to provide support if signs of problem gambling are identified.
• To improve the 79999 platform, fix technical issues, and develop new features based on how users interact with the service.
• To respond to your support queries and resolve any disputes or complaints.

79999 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or notifying you of the new purpose.

05 Legal Basis for Processing

79999 processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide the services you have signed up for at 79999, including account management, betting, and payment processing.
• Legal obligation: We are required by law to collect and retain certain data for AML compliance, identity verification, and regulatory reporting purposes.
• Legitimate interests: We process certain data to protect the security of the platform, prevent fraud, and improve our services — provided these interests do not override your fundamental rights.
• Consent: Where we rely on your consent — for example, to send marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

06 Data Sharing

79999 does not sell your personal data to any third party. We may share your data with the following categories of recipients, strictly for the purposes described in this policy:

• Payment processors: bKash, Nagad, and Rocket receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and data protection obligations.
• Identity verification providers: Third-party KYC providers may receive your identity documents and personal details to verify your age and identity as required by our compliance obligations.
• Game providers: Providers such as Playtech receive data necessary to deliver their games on the 79999 platform and to support responsible gaming monitoring.
• IT and security providers: Companies that help us host, maintain, and secure the 79999 platform may have access to certain technical data as part of their service delivery.
• Regulatory and law enforcement authorities: We may be required to share data with government bodies, regulators, or law enforcement agencies where required by applicable law.

07 Cookies and Tracking Technologies

79999 uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the 79999 website.

The types of cookies used by 79999 include:

• Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
• Functional cookies: Remember your preferences, such as your preferred language or display settings, to personalise your experience on 79999.
• Analytics cookies: Help us understand how users interact with the platform — which pages are visited most, where users drop off, and how features are used. This data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 79999 platform. Essential cookies cannot be disabled as they are required for the platform to operate.

08 Data Retention

79999 retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. Specific retention periods include:

• Account and identity data: Retained for a minimum of five years after account closure to comply with AML and regulatory requirements.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction.
• Support communications: Retained for up to three years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Technical and usage data: Typically retained for up to 24 months, after which it is anonymised or deleted.

When data is no longer required for the purposes for which it was collected and no legal obligation requires its retention, 79999 will securely delete or anonymise it.

09 Data Security

79999 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 79999 platform.
• Encrypted storage of sensitive data, including passwords and payment information.
• Access controls that restrict internal access to personal data to authorised personnel only, on a need-to-know basis.
• Regular security audits and penetration testing of the 79999 platform infrastructure.
• Two-factor authentication options available to all registered players to add an extra layer of account security.
• Continuous monitoring of the platform for suspicious activity, unusual login attempts, and potential data breaches.

10 Your Rights

As a user of the 79999 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 79999 support team at [email protected].

79999 will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.

11 Children's Privacy

The 79999 platform is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered at 79999 or provided us with personal data, please contact our support team immediately at [email protected].

Upon receiving such a report, 79999 will promptly investigate and, if confirmed, close the account and delete all associated personal data. We take underage access to gambling platforms extremely seriously and have age verification measures in place at registration to prevent it.

12 Changes to This Privacy Policy

79999 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date. For significant changes, we may also notify registered users via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how 79999 handles your personal data. Continued use of the platform after any changes have been published constitutes your acceptance of the updated policy.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 79999 handles your personal data, please get in touch with our support team:

• Email: [email protected]
• Live Chat: Available directly on the 79999 platform, 24 hours a day, 7 days a week.
• FAQ: Visit our FAQ page for answers to common questions about your account and data.

We aim to respond to all privacy-related enquiries promptly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.